Connecting with your customers
We bring value through innovative communication technology that puts customer interaction at the heart of what we do. Enriching their experience with your brand
Customer Experience
Bringing together experience and technology in an expert workforce with a sense of warmth and a fair-minded approach, with the main objective of providing excellent service.
Omnichannel Approach
Bringing together audiovisual data from multiple sources to improve the customer experience.
Personalized Service
We are the perfect partner for innovating each of your company processes with cutting edge technology that will transform all your communication channels.
Business Units
We specialize in outsourcing the processes running along your Core Business, so you can focus on the most important operations in order to help you grow.
Services
Focus on your processes
Because we know that every customer is unique, we design a bespoke plan for you, including implementation of your work methodology, development, tool and application management, and a specialist report.
Industries
Our services support companies from different areas to provide the best service and care to your customers. From SMEs to global enterprises.
Automotriz
Seguros
Fundaciones
Retail
Electrodomésticos
E-commerce
FFB 360° Experience
We give each customer a complete experience to cover all parts of customer care, which is displayed through our unprecedented user experience and care.
Unique Experiences
We personalize each interaction for every one of your customers. Our goal is to make them feel unique with an approach tailored to each industry.
Industries
#CHANGETHEGAME
At Front Face Business, social responsibility forms part of our corporate strategy, and helps us to have a positive impact on our stakeholders, taking into account the expectations of all the participants, whether that be economic, social or human, and environmental, showing respect for ethical values, people, communities and the environment for the common good.
As a way of repaying the support that we receive every day, we have created the #ChangeTheGame initiative through which we have created a link between the people who form part of our team, the community, and the environment.
