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Business Intelligence
Each user profile is analysed by our Business Intelligence department in order to achieve more human interactions that fit the consumer
Increasing the business’s profitability by implementing custom strategies that strengthen its relation with the brand
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We transform data into information to optimise your sales
Offering a platform where the results of the sale are centralised, and can be looked up or downloaded from multiple devices for every area of interest, all protected by different levels of access to the information stored
Intelligence for your business
Improve each interaction with your customers thanks to our new chatbots, through which you will be able to give a unique customer experience to automate and respond to the processes that are asked for the most from your business
- Natural language understanding
- Personalized texts
- Quick and concise response generation
- Marketing and promotions
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Promoting a formal and corporate image to businesses that require custom care for their clients for a fraction of what it would cost to hire staff
- Connect customer calls
- Send emails
- Answer calls
We analyse every conversation with your customers in great detail, detecting key words and recognising natural language to provide complete information about your products and services
- Identify areas of improvement
- Level of customer satisfaction
- Categorise reasons for calls
- Better training for agents
![Voice Recognition concept. Microphone and smartphone or mobile phone with waves on the screen.](https://frontfacebusiness.com.mx/ING/wp-content/uploads/2021/01/voice-recognition-concept-microphone-and-smartphone-or-mobile-phone-with-waves-on-the-screen-.jpg)
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Improve your business
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Get to know your customers
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Introduce new services
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